FAQ

General

What is Oatco?

Our mission is to provide a delicious range of oat products, with health, wellbeing and convenience in mind to fuel everyday lives. OatCo is committed to nourishing your body and mind, making every bite a step towards a healthier and more vibrant lifestyle. Our hero products are our ready to eat overnight oat pots and superfuel just add milk overnight oat pouches.

What are overnight oats?

They’re a nutritionally superior alternative to traditional hot porridge. That’s because the oats are raw and don’t lose any of their nutrients in the cooking process. In our ready to eat oats, we soak Irish oats in almond milk, resulting in a creamy and easy to digest, cold porridge. When whole oats are soaked overnight this way they produce Oat-Gum, a source of the fibre, beta-glucans. This fibre forms a gel like solution in the gut and is beneficial in supporting gut motility (keeping things moving). It’s also been linked to supporting a low cholesterol level and promoting the growth of good bacteria in the digestive system.

What are ready to eat overnight oats?

Experience the Oatco difference with our ready-to-eat oats, a departure from traditional cooked oats. At Oatco, we prioritise quality by soaking our Irish oats in almond milk, preserving their natural goodness. Unlike cooked oats, our method ensures that vital nutrients remain intact, enhancing the nutritional density of each serving.

Forget the hassle of heating – our oats are ready to enjoy straight from the package. Each serving comes with carefully curated toppings, including our signature granola and chia seeds, perfectly portioned for your convenience. Plus, we've included a biodegradable spoon, making on-the-go eating effortless.

How do you make the superfuel overnight oat pouches?

Transforming your morning routine is as easy as pouring 160ml of milk or your favourite milk substitute into our convenient pouch, giving it a quick shake or stir, and letting it chill overnight. By the time you wake up, your delicious overnight oats will be ready and waiting for you. Simply give it another shake or stir, and you're ready to take your breakfast on-the-go!

For those who prefer to use a jar or container, transferring the contents of the pouch is effortless. Just pour, add your milk, give it a stir, and let it chill overnight. When morning comes, a quick stir and the addition of your favourite toppings turn this into a delightful oat experience. While we recommend soaking overnight for optimal flavour and texture, if you're pressed for time, even just two hours of chilling can yield satisfying results.

Can I use almond, oat or soy milk alternatives?

Yes! Any milk or milk alternative works. Keep in mind that milk alternatives are often sweetened, which will affect the overall taste. We prefer unsweetened almond milk!

Can I microwave the oats?

We love Oatco oats cold, with a delicious creamy texture and outstanding nutritional value but they will also taste great heated up.

For the ready to eat pots pour the base into a microwave safe container or bowl and heat the product in brief increments until it is heated to your liking. Pour your toppings on top and dig in or why not add your own fresh fruit to compliment the flavour.

For the superfuel pouches, after prepping, let chill overnight then empty the contents into a microwaveable container. Microwave for brief increments until it is heated to your liking and enjoy. Feel free to add your own toppings on top for extra indulgence. Looking for topping inspiration we have lots of creations on our blog.

How long do the superfuel pouches last?

The dry product has a shelf life of 6 months. We recommend consuming them within 36 hours of putting them in the fridge for the best experience. If you don't consume an entire serving and plan on eating it later, make sure to put it back in the fridge with the pouch resealed or in an airtight container.

How long do the ready to eat pots last?

The use by will be a minimum of 5 days on delivery. Our delicious oats are a fresh product with no added additives or preservatives and require to be kept refrigerated.

How does the bundles work?

Creating a bundle provides additional discounts via our Bundle Builder. You can easily choose your own products to suit your lifestyle and enjoy oat goodness delivered to your door.

Are overnight oats good for losing weight?

Our Oatco superfuel overnight oat pouches are high in protein and a good source of fibre to help fill you up and fuel your day. Oats can be an excellent addition to a weight loss diet for several reasons:

-High in Fibre: Oats are rich in soluble fibre, which helps you feel full for longer periods, reducing the likelihood of overeating.

-Low in Calories: Oats are relatively low in calories compared to many other breakfast options, making them a great choice for those looking to manage their calorie intake.

-Slow Digestion: The complex carbohydrates in oats are digested slowly, providing a steady release of energy and helping to stabilize blood sugar levels, which can curb cravings and prevent snacking.

-Nutrient Dense: Oats are packed with essential nutrients like vitamins, minerals, and antioxidants, providing your body with the nourishment it needs while on a calorie-controlled diet.

Incorporating oats into your diet as part of a balanced and calorie-controlled eating plan can support weight loss efforts, but it's essential to consider overall dietary habits and lifestyle factors for long-term success.

Where can I buy Oatco overnight oats?

Oatco ready to eat pots are now available in over 75 stores nationwide. You can find the closest retailer near you using our store locator.

Our superfuel pouches are exclusively available online. Get started and create your perfect bundle of pouches or ready to eat oats or combine both and enjoy hassle free oats delivered directly to your door.

Do Oatco products have to be kept refrigerated?

Our superfuel pouches are an ambient product and can be stored in a cool dry place. They do not require to be chilled until you add your milk.

Our ready to eat oats are a fresh product without any preservatives or artificial fillers and require to be kept refrigerated.

How can I become an Oatco stockist or wholesaler?

We’re passionate about promoting easy food solutions for food lovers short on time, so we collaborate with retail stores, offices, cafes and hosts nationwide. If you need an order for your next event, no problem. If you’d like a regular supply for your business, we’ve got you covered. If you would like to discuss, please send us an email at hello@oatco.co.uk so we can assist you.

Are your oats vegan friendly?

Yes. Our superfuel just add milk products and ingredients are free from dairy and animal products, so are 100% vegan friendly.

Our ready to eat pots contain dairy and are not suitable for vegans.

Where can I find the use by date?

Each product has an expiration date printed on the packaging. Please enjoy by this date!

Is the packaging recyclable?

Yes, our pots are fully recyclable, and our pouches are recyclable back at large stores alongside supermarket bags.

Shipping and delivery

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at hello@oatco.co.uk just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

How long will it take for my order to arrive?

Once dispatched your order will be delivered within 1-3 business days for our superfuel pouches with standard shipping. If you have ordered ready to eat oats these will be delivered within 24 – 48 hours of dispatch in temperature controlled packaging to keep the products chilled. You'll receive a shipping confirmation email and will be able to track the order to your door!

Our team does not work on weekends or bank holidays, so orders placed during this time will be processed as soon as we are back.

Please note that delays with couriers e.g. strike action, will likely cause delays with orders arriving - which is sadly outside of our control.

How do I track my order?

Once your order has been dispatched you will receive email confirmation of this which includes tracking information, so that you can follow your order right to your door.

Can I amend or cancel my order once it has been placed?

If your order has not been processed, we will aim to make any changes if possible however this may not be the case. We aim to dispatch orders as soon as possible once they have been placed. Therefore, we are unable to make any changes to your order once it has been processed. This includes cancelling the order or adding, removing and swapping items within the order.

My order has not arrived?

Firstly, please check the shipping confirmation email to ensure your order has been shipped to the correct address.

Then, use the tracking details provided to see if there is any information from the courier about your delivery.

Check with any immediate neighbours and in any previously requested safe places.

If your parcel is missing, or if you are concerned about your tracking information, please inform our team within 7 days from the dispatch date - as we cannot investigate with the couriers after this time.

You can contact us at hello@oatco.co.uk

I have received a damaged or incorrect order?

Please send a photograph of your full order including all items received and the outer packaging along with your order number to our team at hello@oatco.co.uk

Our team will get back to you as a matter of priority during working hours, Monday – Friday 9am – 5pm.

How much does shipping cost?

Standard shipping costs £4.99 or is free for orders of £50 or more.

Can't find an answer to your question?

If you have not been able to find an answer to your question on our website of FAQs, please get in touch with our team and we will be happy to help at hello@oatco.co.uk our working hours are Monday – Friday 9am – 5pm.